Comprehensive service and support for Compabloc

Alfa Laval Compabloc is the champion of heat exchange: a proven, efficient solution for duties with tough media, pressure or temperature demands. Each Compabloc is also backed by the market’s only supplier with deep process knowledge and a global network of experienced experts. Energy-efficient and reliable technology, along with a partner you can count on for the long haul – that’s how you improve sustainability.

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Select an option below to learn more about the service offerings for Compabloc

Troubleshooting for Alfa Laval Compabloc


If you ever encounter a performance challenge or unexplained phenomenon while operating your Compabloc unit, we can connect you with one of our trained and experienced troubleshooters who will suggest solutions and offer suggestions for further process improvements. This will help you to:

  • Maximize uptime by identifying issues that may cause unplanned shutdowns
  • Increase production through process optimization
  • Improve safety by preventing hazardous situations
  • Reduce maintenance costs through an audit of processes 
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Troubleshooting Assistance tool

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Alfa Laval offers both standard and customized training programmes. A mix of practical, theoretical and do-it-yourself courses, along with expert instruction from trained Alfa Laval engineers. Our training programmes will give more competent and engaged employees and provide long-term benefits such as:

  • Correct equipment handling that ensures higher uptime
  • Improved safety levels and higher equipment reliability
  • Reduced service and maintenance needs through proactive actions
  • Cost-saving guidance from knowledgeable staff members

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Spare parts

Only Alfa Laval genuine spare parts designed specifically for your equipment can return your heat exchanger to its original condition and give you full assurance of dependable uptime. With fast, worldwide delivery, we are always here to make sure you get the part you need, when you need it. Using genuine Alfa Laval spares will ensure:

  • The best continued thermal fit for your duty and application
  • Increased uptime and high productivity
  • A longer equipment lifespan thanks to longer lasting components
  • Reduced cost of ownership over the total lifespan of your equipment

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Installation and commissioning

To get the best performance from your new Compabloc, it is important to make sure that the unit is properly installed and that the start-up goes smoothly. In addition to that we can offer you:

  • Optimized performance for maximum thermal efficiency
  • Reliable operation with high uptime
  • Compliance with the highest industry standards for safety
  • A long equipment lifecycle with low total cost of ownership


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Installation and commissioning supervision for Alfa Laval welded heat exchangers

Performance assessment & audit

By checking the heat exchanger performance vs the optimal performance, Alfa Laval can help you define a preventative maintenance plan according to the specific conditions of your plant and processes.  Additional benefits are:

  • Optimized service intervals to meet your process requirements
  • Reduced energy costs thanks to improved thermal efficiency and lower pressure drop
  • Better planning to give you full control of production uptime and your maintenance budget
  • Improved sustainability in your processes with longer life for your equipment

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Condition audit performed on an Alfa Laval Compabloc heat exchanger

Condition audit

A condition audit from trained Alfa Laval professionals gives you detailed insight into the mechanical integrity of your Compabloc unit, as well as the service and support needed to correct any potential issues. Get greater control over your processes by:

  • Extending the life of your Compabloc and protecting your investment
  • Restoring unit performance to achieve optimal thermal efficiency
  • Preventing unplanned shutdowns to minimize maintenance costs
  • Ensuring you know the true condition of your equipment

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Emergency stock for Alfa Laval Compabloc heat exchangers

Emergency stock

Alfa Laval keeps a supply of complete blocks for a variety of Compabloc models at our factory in France. These can be rapidly shipped to your facility in the unlikely event of an equipment emergency. A service designed to give the very best in peace of mind:

  • Get up and running again as fast as possible
  • Minimize the cost of unplanned production stops
  • Ensure you have a plan in place even in the case of unlikely events
  • Identify potential process issues that could cause challenges in the future

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Man cleaning an Alfa Laval Compabloc heat exchanger

Cleaning services

Proper cleaning restores your Compabloc to its optimal condition, ensuring you get maximum thermal efficiency and heat recovery. Together, we find the optimal cleaning solution based on your specific unit and how you use it. Added peace of mind, thanks to:

  • Safe and effective cleaning that will not damage the equipment
  • Improved efficiency and reduced energy consumption
  • Prevention of damage due to corrosion or pressure drop
  • Easier and quicker maintenance and repair

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Man inspecting an Alfa Laval Compabloc welded plate heat exchanger

Exclusive stock 

Exclusive Stock gives you a private reserve of original spare Compabloc parts – available solely for your use and ready for same-day shipment.  This programme ensures true peace of mind with maximized productivity and minimized costs, thanks to:

  • The highest uptime, with original parts available at all times
  • Elimination of warehousing, labour and administrative costs
  • Improved asset control and maintenance planning
  • Defined costs to avoid unexpected maintenance expenses

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24/7 heat exchanger service

Alfa Laval Troubleshooting Assistance service puts the experience, insight and expertise of Alfa Laval at your fingertips. Simply scan the QR code on your Compabloc or Spiral heat exchanger for access. We’ll guide you through a few questions, which will help diagnose your issue and advise you how to manage it.

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Sustain efficiency with our ten top tips for Compabloc heat exchangers

Discover our best practices for maintaining your Compabloc heat exchangers’ outstanding performance, operational reliability, and heat transfer efficiency. Watch our new series of videos that show you how to perform maintenance safely and keep your heat exchanger in good-as-new condition.


Meet our team of service experts

Condition audit services for Compabloc

Emergency stock services for Compabloc

ALOnsite - Qualified support at your facility


How to clean a Compabloc heat exchanger

Alfa Laval service experts show the process of cleaning a Compabloc heat exchanger (mechanical and chemical).